Looking to Integrate Your Magento eCommerce Site with an ERP?

Choosing the proper integration solution is the first step.

The thought of integrating your Magento site with an ERP system can be overwhelming, but the rewards are well worth the effort. A Magento and ERP integration automates the data sharing process between the systems, reduces the possibility of human error, and eases the pressure of potential growth on your eCommerce site. The key to launching this type of integration project is determining what type of integration makes the most sense for your company and finding the right partner to support you along the way. Briteskies has experience integrating Magento with a multitude of third-party systems including, but certainly not limited to Oracle/JD Edwards EnterpriseOne, SAP, Oracle E-Business Suite, IBM i (also affectionately known as AS/400 or iSeries), Salesforce, and NetSuite.

Integrating Magento and JD Edwards EnterpriseOne

Creating internal support for your eCommerce integration project is critical to the success of integrating JD Edwards EnterpriseOne and Magento. Internal support can be more easily accomplished if you follow these key steps:

  • Defining your eCommerce strategy
  • Engaging your sales team
  • Identifying your project leader
  • Planning your integration strategy around data flow, business logic, and the appropriate integration methodology.

Read More about a recent JD Edwards EnterpriseOne and Magento eCommerce integration project here.

Integrating Magento and SAP

Integrating SAP and Magento requires you to identify which functionality and data points are the most critical for the success of your business. Beware of the one-size-fits-all approach offered by many marketplace extensions. Your data integration needs are complex and may not easily mirror the needs of others. Prioritizing key integration points by identifying how the data will flow is essential. Read More about a recent Magento eCommerce and SAP integration project here.

Integrating Oracle eBusiness Suites (EBS) and Magento

Integrating Magento with Oracle eBusiness Suites (EBS) enables your organization to become more efficient as it facilitates many key processes including, but not limited to: the elimination of duplicate and redundant data and automatic data exchange between systems in a secure real time environment. As is the case with any integration project, prioritizing types of data you need to access and share between systems will help you maximize the benefits of connecting Magento eCommerce and Oracle EBS. Read More about a recent Magento eCommerce and Oracle EBS integration project here.

Integrating Magento and the AS/400 (IBM i)

The AS/400 (and the iSeries), also more recently referred to as the IBM i, is a dependable workhorse that many organizations have effectively used to manage their business for years. The thought of connecting the AS/400 to a modern eCommerce system can be daunting, but integrating Magento with the AS/400 can allow business logic to remain within the existing AS/400 system and enable the data to flow in real time to Magento. Read More about a recent Magento eCommerce and IBM i (AS/400) integration project here.

6 Key Steps of a Successful Integration

1: Define the eCommerce Strategy

When beginning a Magento eCommerce and ERP integration, you first need to ask yourself a few questions: What is the site intended to do? Is it intended to primarily increase revenue, decrease costs, or improve customer satisfaction? Rank these in order of importance, with only one ranked as most important.

2: Engage the Sales Team

A new eCommerce site can be viewed both as competition as well as a ‘toy’ by the sales team, particularly in a B2B environment. Neither is correct, and both views can be problematic. Ensure that the sales team understands the site’s role in the company and how they can leverage it for success. An eCommerce site should be an added tool in your sales teams’ arsenal to effectively and efficiently meet your customers’ needs.

3: Define the Project Leader

ECommerce projects, especially in a B2B environment, touch almost every part of your organization: Sales and Marketing, Operations, Finance, and especially IT. There must be a champion for this endeavor within your organization, someone who will help to drive the project through to launch and ensure that it gets the TLC it deserves thereafter.

4: Identify Primary Data Source

Determine where each data element should be stored, and which system (eCommerce or ERP) “owns” the data.

5: Put the Business Logic Where it Belongs

ECommerce systems will include functionality that is also stored in the ERP, such as item pricing, taxing, and order processing. The project team must review which system is best suited to be the primary source and then decide how the other systems will gain access to the information.

6: Use the Best Integration Methodology Available

There are several integration options available, including a simple FTP process, an MQ Series, and Web (Business) Services. It’s often beneficial to use an integration methodology that is already being used, but it may make sense to change to a new technology. When deciding on which methodology to use, you need to consider the initial programming needs as well as ongoing support.

Briteskies 10 Points of Integration Strategy

Check out some recent eCommerce Integration Blogs:

Alta B2B eCommerce Integration Case Study
Cardinal Health Case Study
Alta Genetics eCommerce ERP Integration

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