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Protecting Your Investment: Proactive Managed Services for Adobe Commerce ROI

Don't just maintain your platform; we accelerate its potential. Our expert Magento Managed Services go beyond basic support, offering proactive monitoring, performance optimization, and strategic guidance to maximize your site's uptime and long-term eCommerce ROI.

Beyond Maintenance: The Benefits of Proactive Managed Services and Expert Oversight

Every Minute your Site is Down Costs you Money and Customers

Our Managed Services are built on genuine, long-term partnerships, positioning our certified team as an extension of your own staff to help with all aspects of your commerce site.

You gain immediate access to a dedicated team of experts—including Developers, Solution Architects, Digital Marketing Consultants, and SEO Specialists—who do more than just maintenance. We provide the proactive support, strategic technical guidance, and marketing expertise needed to protect your site from unintended downtime and security threats, while ensuring your Adobe Commerce platform grows and evolves year after year.

Guide to Adobe Commerce Managed Services

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  • Technical Audits
  • Site Performance Checks
  • Marketing Audits
  • SEO Recommendations
  • Google Analytics
  • Reporting
  • Content Development
  • Upgrades
  • Software Updates
  • Security Patches
  • Hardware and Server Space Monitoring
  • Infrastructure Support (Bug Fixes)
  • Site Optimization
  • Admin Panel Training

Briteskies Commerce Managed Services Program FAQ

How many hours per month do I need to buy?

We strongly recommend a 20-hour minimum. Hours can be used for technical and marketing support. Extra hours can be added as needed.

What happens to unused hours at the end of the month?

Like the old cell phone plans, unused hours roll over for up to 3 months before they expire. 

What if there’s an issue?

We provide an SLA based on the agreement and the severity of the issue. We provide consistent and scheduled updates until the issue is resolved. 

Who is my primary contact?

Regularly scheduled meetings with your assigned project manager provide an opportunity to stay connected with the team,  review activities, and support needs.

How are the contracts structured?

Flexible managed services contracts tailored to your needs: dedicated resources, priority scheduling, and seamless support for your development team. 

End-to-End Adobe Commerce Managed Services for Security & Optimization

We treat your site as if it were our own, providing timely, proactive oversight to guarantee security, stabilize integrations, and ensure your platform is always optimized for peak performance and revenue growth.

"Briteskies transformed our vision into a reality. They didn’t just build a website—they crafted a powerful, user-friendly platform that’s driving substantial growth for our business. The professionalism and dedication of the Briteskies team gave us confidence throughout the process, and the results speak for themselves. "

Greg, eCommerce Manager
Broan-Nutone

Adobe Commerce (Magento) Digital Marketing Audit

Maximize your Magento store’s marketing potential with a comprehensive Digital Marketing Audit covering design, content, SEO, conversions, and analytics. Refine your messaging, boost traffic and conversions, and increase average order value and customer lifetime value.

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Adobe Commerce (Magento) Technical Audits

Ensure your Adobe Commerce (Magento) site runs at peak performance with a thorough technical audit that identifies code issues and uncovers critical update opportunities. With nearly a decade of expertise and strong ties to Adobe Commerce Support, complex technical challenges are efficiently resolved.

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Adobe Commerce (Magento) Site Planning Assessment

When planning a Magento implementation, upgrade, or integration, starting with a focused eCommerce planning session is key to setting a clear roadmap for success. This assessment follows Magento best practices to identify the essential tools, data requirements, and optimal strategies tailored to your project’s unique needs, ensuring a smooth and effective execution.

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Let us help you take your eCommerce store and revenue to new heights!

Briteskies, an Adobe Partner (original Magento partner), can help you improve customer experience, provide online sales opportunities, and enhance back-office processes.

From Adobe Commerce Site Maintenance to Marketing Growth

Challenge: The client, a wire and cable distribution company, required guaranteed platform stability and reliable management of future upgrades and software releases without dedicated in-house technical staff.

Solution: Briteskies established a robust Managed Services agreement for site maintenance. The partnership quickly expanded to include strategic Digital Marketing services, focusing on email marketing, automated workflows, and SEO improvements to drive traffic and sales.
AC Managed Services
AC Viking Managed Services

A Full-Lifecycle Partnership from eCommerce Site Build to Support

Challenge: Viking initially needed a partner for a complex Magento Commerce project to streamline their sales process, which then required intricate ERP integration to connect the front-end to their backend systems.

Solution: Briteskies successfully executed the initial build and ERP integration. The relationship naturally evolved into a Managed Services contract used to continuously maintain, optimize, and secure the live site, proving the trust established during the implementation phase.

Why Trust Briteskies with your Adobe Commerce (Magento) Projects

Expertise

An IT consulting firm specializing in eCommerce solutions, with a strong focus on helping organizations modernize their technology landscapes. We serve a diverse range of industries, including manufacturing, distribution, retail, and foodservice, across North America.

Approach

Our mission is to empower companies to evolve their technology at their own pace while benefiting from modern functionalities and seamless integrations that meet today’s challenges.

Relationships

Briteskies’ commitment to quality and innovation has helped us establish long-term partnerships with clients who rely on our expertise to maximize the value of their legacy and ERP systems.

Industry Specialization: Applying Deep Sector Knowledge to Your eCommerce Challenges

Understanding your industry isn't a benefit—it's a requirement for solving tough business challenges and maximizing your platform's ROI.

Our team leverages deep experience across various sectors to anticipate your unique process needs, stay ahead of regulatory or market storms, and produce bright, predictable commerce outcomes on your Adobe Commerce (Magento) site. We speak the language of your business.

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Distribution

Streamline your distribution network with real-time inventory and order tracking by integrating eCommerce and ERP systems, minimizing manual processes, optimizing inventory, and delighting customers through efficient, accurate order fulfillment.

manufacturing

Manufacturing

Transform complex manufacturing operations by synchronizing product, inventory, and order data between your ERP and eCommerce, accelerating order fulfillment, enhancing visibility, and empowering you to exceed customer expectations and drive scalable growth.

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Retail

Reimagine your retail business by unifying in-store and online operations with seamless eCommerce-ERP integration, providing consistent omnichannel experiences, accurate inventory, and agile forecasting for increased revenue and customer loyalty.

SEO-Google-Mobile-friendly-Algorithm-Q-and-A

Consumer Goods & Electronics

Accelerate your consumer goods brand’s growth by integrating your ERP and eCommerce platforms, increasing fulfillment speed, improving product data quality, and elevating the customer experience across all digital touchpoints.

Business to business B2B - Technology future. Business model. Financial technology and communication concept

B2B & Industrial Supply

Empower your B2B supply operations with automated eCommerce-ERP workflows, delivering personalized pricing, contract management, and custom catalogs that simplify transactions and accelerate large, repeat business deals.

Father and daughter buying groceries at the supermarket

Food/Beverages

Streamline operations, enhance compliance, and optimize supply chains, ensuring your business thrives in a competitive market. Our tailored solutions empower you to achieve efficiency and growth while meeting industry-specific challenges effectively.

Ready to invest in your eCommerce site?