JD Edwards and eCommerce Integration
Planning, organizing and documenting an eCommerce integration strategy allows for a much smoother project. So, measure twice, cut once, and keep things simple.
Most companies running JD Edwards are operating in the B2B space, and by adding B2B eCommerce capabilities can greatly improve the effectiveness and efficiency of their back office processes. Using a more sophisticated integration strategy, B2B companies can leverage the combined power of the JDE system and the online channel to simultaneously increase revenues and drive costs out of the organization.
Keys to a Successful JD Edwards and eCommerce Integration
Create Support and Alignment within the organization before kicking off the project
Define the eCommerce strategy
It is important to ask a few key questions up front. First, what is the site intended to do? Is it intended primarily to increase revenue, decrease costs, or improve customer satisfaction? These should be ranked in order of importance, with only one of these ranked as most important.
Engage the Sales Team
Often the sales team, particularly in a B2B environment, sees the new eCommerce site both as competition as well as a ‘toy’ that the IT department is playing with. Of course, neither is correct, and both views can be contagious within the organization.
Define the Project Leader
eCommerce projects, especially B2B, touch almost every part of the organization: Sales and Marketing, Operations, Finance, and especially IT. There must be a champion for the B2B site, someone who will help to drive the project through to launch and ensure that the site is nurtured and continues to grow once launched.
Golden Rules of JD Edwards and eCommerce Integration
There Can Only Be One Source of the Truth
Determine where each data element should be stored, and which system (eCommerce or JDE) “owns” the maintenance of that data. The ultimate goal is to have a single source of the truth.
Put the Business Logic Where it Belongs
eCommerce systems typically include functionality that is duplicated in JDE, such as Advanced Pricing, Sales Tax Calculation, and order processing. The project team must review which system is best suited to house this logic, and determine how the other systems will access it.
Use the Best Integration Methodology Available
There are a host of integration options from which to choose, including a simple FTP process, Business Services, Fusion, and others. It’s often beneficial to use an integration methodology that is already being used within the organization, but it may make sense to change to a new technology. Regardless, over-complicating the integration makes everything that much harder, from programming it in the beginning to supporting it after go-live.
Check out some of our favorite JD Edwards Integration Blogs:
- Best of the Blogosphere: August 2016Posted by firstname.lastname@example.org (Hannah Gierosky) on August 5, 2016 at 2:30 pm
Sometimes we come across a blog that is so good that we just have to share it. We will highlight a few of our favorites each month here on the blog, […]
- The Best ERP and eCommerce Integration StrategyPosted by email@example.com (Gian Genovesi) on June 15, 2016 at 2:30 pm
Everyone approaches an eCommerce integration project for different reasons, but regardless of the purpose, the integration strategy is a crucial […]
- Getting The Buy-InPosted by firstname.lastname@example.org (Kayla Reaves) on May 18, 2016 at 2:13 pm
So, you’ve realized that your company is stuck and really needs an upgrade, a better site, or some other structural change. You approach […]
- Post ERP and eCommerce Integration? Don't Panic if This HappensPosted by email@example.com (Kayla Reaves) on May 9, 2016 at 2:35 pm
Congratulations, you have reached the summit! Your eCommerce and ERP integration project has reached go-live and the team is excited! Your new […]
- Ceramics Expo: 3 Tips for Integrating Your eCommerce and ERPPosted by firstname.lastname@example.org (Bill Onion) on April 15, 2016 at 2:30 pm
Did you know that 70% of business-to-business revenues come from customers using digital channels? What is your company doing to accomodate that […]