Medsphere offers comprehensive electronic healthcare records (EHR) and revenue cycle management (RCM) solutions for inpatient and ambulatory facilities with outsourced managed IT services and SCM to improve overall patient care. When Medsphere acquired Kellison & Company, a consulting and revenue cycle management services organization based in Cleveland, Ohio, Kellison offered a range of services that included:
While the incorporation of Kellison served to expand Medsphere’s products and services to include comprehensive billing and revenue cycle management (RCM) services to laboratories in the industry, systems integration proved to be a challenge – especially considering Kellison's in-house developer was retiring and was no longer available to assist with the systems integration. While system integration had been high on the priority list, the developer retired before making much headway into the process. Briteskies was hired to step in as the RPG support to lead the project.
Kellison was running applications in an IBM Systems/36 environment, though the code was a newer IBM RPG format. In addition, Kellison hadn't yet set up a test environment for the systems integration and only about 50 transactions had been tested by the time the previous developer left his post.
Initially, Medsphere ran the two systems in parallel while outstanding transactions were processed on the old system. As a result, several unique scenarios presented which required the integration to go through multiple testing iterations. During the integration project, Briteskies touched virtually every program that was a part of the new Medsphere process – whether it was to modify a program, to test it, or to fix code.
In the end, the Briteskies team met the deadline – with the collaboration of the Medsphere IT lead. He knew the Medsphere systems and what the data needed to look like upon a successful systems integration. The result - Medsphere was left with a clean, straightforward system integration that includes a better internal system testing process and for the users provides an improved testing environment for lab work, and streamlined a number of processes that were previously addressed manually.
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