ZOLL Medical Corporation Magento Implementation and Oracle eBusiness Suites Integration

Client: ZOLL Medical Corporation  |  Date: Ongoing  |  Visit Online

Magento and Oracle E-Business Suite Integration Summary

ZOLL Medical Corporation develops and markets medical devices and software solutions for emergency care, such as defibrillators. When their clientele started demanding a more modern eCommerce experience, ZOLL reached out to Briteskies to complete a Magento implementation and a Magento and Oracle E-Business Suite integration.

ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and even everyday rescuers treat victims who need resuscitation and critical care. While the actual defibrillators and other devices are sold on a different sales channel, on their eCommerce site ZOLL was selling parts and accessories for these devices. An issue their customers were having, however, was making sure that the accessories they purchased were compatible with their capital device. One of the goals of the project was to make the site more user-friendly to eliminate that confusion.

This full integration between Magento and Oracle EBS included integrating customer information, pricing data, order creation between Magento and EBS, and order update functionalities. Mule EBS was utilized as a middleware software tool to pass data between the systems for the order creation, order update, customer, and pricing aspects of the integration, along with a custom-built B2B API from the Briteskies team.

While the overall integration was fairly straightforward, there were two pieces of custom functionality needed: pricing management and the My Devices module. The pricing management customization allows ZOLL to manage contract pricing, customer group pricing, and allows the data to be managed in the admin by organization, not product. Our custom My Devices module worked to solve the confusion many customers were having about finding compatible products.

With their new Magento Enterprise site and our team’s skillful integration, ZOLL now has a responsive, mobile-ready site that provides an enhanced user experience for customers. Thanks to the My Devices module, customers now have a clear idea of which items are compatible with their capital device, leading to more accurate ordering.

If your organization has an eCommerce initiative, or if you would like to learn more about our Magento solutions, contact us.

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