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Unlocking Efficiency in Legacy ERP: PDQ Industries Leverages JDE World Review to Drive Improvements

 

JDE World Business Process Review and Technical Review 

 

A strategic Business Process and Technical Review helped PDQ Industries extract measurable value from its legacy JDE World environment—aligning ERP usage with real-world operations. 

Learn How a Briteskies BPR can Unlock Hidden Value in your Existing ERP System.
IBM i PDQ BPR

Technologies: 

  • JD Edwards World A7.3

  • IBM i

  • RPG

  • JDE Z-files

  •  Integrations 

The Client

PDQ Industries is a mid-market U.S. manufacturer and distributor of commercial door hardware including locks, closers, exit devices, and key systems. Known for high-quality, American-made products and rapid delivery, PDQ serves clients via both ODM and a national network of authorized distributors. 

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The Goals

  • Understand the current state of JDE World usage and technical environment
  • Identify inefficiencies, risks, and manual workarounds
  • Document business processes across departments
  • Provide a clear, actionable roadmap for improvement
  • Avoid a near-term migration while optimizing the current ERP footprint 

Key Results

Process Improvments

Prioritized list of system and process improvements across inventory, finance, and manufacturing 

Recommendations

Technical environment scorecard with Red/Yellow/Green indicators and specific recommendations 

Documentation

Documentation of key business workflows, pain points, and systems used

Priorities

Identified over 200 hours of high-impact initiatives without requiring a migration to E1 

Project Highlights

The Challenge

PDQ’s JDE World A7.3 environment was creating operational inefficiencies due to outdated processes and limited documentation. The new CFO and CIO—both unfamiliar with IBM i—needed clarity on the system’s viability and potential. 

The Solution

Briteskies performed both a Business Process Review (BPR) and a Technical Review (TR), engaging PDQ’s SMEs across functional and technical areas in a mix of on-site and virtual sessions. 

BPR Focus Areas: 

  • Order to Cash 
  • Procure to Pay 
  • Plan to Make 
  • Accounting and Finance 

TR Focus Areas: 

  • IBM i configuration, job scheduling, and security 
  • Development lifecycle and source control 
  • Third-party apps, custom code, integrations 

The Result

PDQ gained clarity and control over its JDE World environment, along with a phased roadmap of improvements. The deliverables from BPR and TR enabled them to: 

  • Launch projects to correct phantom item setup and eliminate duplicate allocations 
  • Improve BOM accuracy and routing alignment 
  • Automate cycle counting via ABC ranking 
  • Reduce GL entry manual workload using the F0911Z1 process 

Instead of rushing into a JDE migration, PDQ can now drive meaningful improvements from its existing platform—aligned to how the business actually operates. 

The Details - How We Did it

Timeline: 

  • Initial Review Projects: January–February 2025 
  • Follow-On Improvements: July–September 2025 

Key Steps: 

  • On-site war-room workshops 
  • Virtual technical discovery sessions 
  • Weekly project status and milestone updates 

Deliverables Included: 

  • Red/Yellow/Green scoring of business and technical areas 
  • Prioritized list of recommendations based on business impact and effort 
  • Documentation of major workflows, configurations, and system dependencies 
  • Knowledge transfer sessions for PDQ’s internal team 

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