The Challenge

Carlstar had an existing B2B implementation of Magento Enterprise Edition that was integrated to JD Edwards EnterpriseOne. They were working on rolling out this solution to their customers, but the integration was causing issues in the first few instances. Carlstar’s existing integration between JDE and Magento was duplicating data between the two systems. Instead of Magento calling JDE for something like order history information, JDE orders were being loaded directly into Magento. In order to improve the user experience, they needed a tighter integration between the eCommerce software and their JD Edwards platform.

Due to our experience with these types of projects, Carlstar approached us to help improve their integration. Our team used our methodology of integration between Magento and JDE EnterpriseOne to overhaul their integration.

The Solution

The challenge of supporting both B2B and B2C sales channels required building a single, powerful digital ecosystem. The solution focused on a complex, bi-directional integration between the client's core ERP, JD Edwards EnterpriseOne (JDE E1), and the new Magento e-commerce platform. This integration established JDE E1 as the single source of truth, enabling the storefront to display real-time inventory, accurate availability, and customer-specific B2B pricing. By automating the full order-to-fulfillment cycle, we successfully eliminated manual data entry, ensured high data accuracy across all transactions, and delivered a high-volume, scalable foundation capable of supporting the manufacturer's ambitious hybrid sales strategy.

The Result

By updating the integration points, data is no longer duplicated and JDE remains the single source of the truth and system of record for Carlstar’s information.

Carlstar now knows that the data they see in JD Edwards is also what their customers are seeing.

Additionally, this strategy makes the integration much easier, cleaner, and more straightforward. The integration is more dependable, less resource-intensive, and is an all-around improvement over the prior integration.

To achieve this, Carlstar simply needed to leverage capabilities in JDE that they already had. No new tools were brought in and no new code was written; while a proper configuration was needed, everything they required was there and waiting to be used. With a proper integration between Magento and JDE using Business Services, Carlstar now has accurate, real-time information for their B2B eCommerce users.

How We Did It

The Briteskies team used an integration methodology to correct the integration between JD Edwards EnterpriseOne and Magento Enterprise Edition and provide accurate, real-time information for their B2B eCommerce users.

• Change the integration to include a live call from Magento to JDE through a Business Service that allows Magento to access customer-specific pricing on the fly
• Integrate the order creation process with Business Services, which inserts an order directly into JDE using out-of-the-box capabilities
• Complete enhancements using JDE configurations, so the integration points are cleaner and provide accurate order creation information
• Replace the old process with a live call to JDE through Business Services, which provides Magento up-to-the-second updates of an order directly from JDE allowing Magento users to get timely order history information, and gives admin users the ability to see accurate order histories across all of their company’s channels and buyers
• Creation of an omnichannel order history