Technical Support

Today’s era of “on-demand” puts a tremendous demand on people, time, and server resources. The IBM iSeries helps by being the most stable platform on the planet, requiring minimal support. However, it requires a certain amount of time and expertise to keep it up and running. Our Technical Support Services provide comprehensive hardware and software support to help keep your system running and highly tuned. For instance, we provide hardware and software implementation and upgrades; operating systems upgrades, PTF installations, as well as services for data center planning and support.

Our Technical Support Services are also designed to support your installations of IBM iSeries as well as any software systems running on it. This includes a variety of software packages, including the WebSphere family, Microsoft products, and a variety of ISV supplied software.

We can also help you design, configure and create your Service Oriented Architecture (SOA) solutions along with the related Web Services. Finally, we can create solutions that utilize MQ Series to be used as a data conduit between your disparate systems.

As an IBM Business Partner and well respected Cleveland, Ohio headquartered consulting company, Briteskies is focused on providing innovative and improved solutions for our customers; whether they are located locally in Cleveland, Akron, Canton, and within Northeastern Ohio or throughout the nation.

Key Skills

- Installs and Upgrades
- PTF Applications
- Web Services
- SOA
- Performance Tuning
- BRMS